Jessica Dowling Hammer

Senior Director of UX, symplr

I’m a User Experience executive specializing in Design Systems, Accessibility, and Design Operations for enterprise SaaS companies.

Selected work

2020–present · symplr

Building & Scaling the Alloy Design System

I built one design system for 26 acquired products with a small, nimble team. Over the past 6 years, we have maintained its governance so it held when engineering doubled to roughly 600 developers.

Read the case study

symplr

Building an Enterprise Accessibility Program

Launched on the back of Alloy: AA compliance for every new product, and remediation of existing code across 26 products and an 800-person Innovation organization.

Case study coming soon

About me

Portrait of Jessica Dowling Hammer

I’m originally from Ireland, and my career has taken me through Marketing, UX and Product Design in the USA and Thailand. Along the way I’ve picked up new languages and a lot of perspective on how people use products.

Today I’m a UX leader with a background in UX, design and enterprise product development. I care about making experiences that feel intuitive and even a little delightful, using modern best practices rather than guesswork.

I’m happiest when I’m growing teams that are efficient and, just as important, happy. I build cultures of trust and psychological safety, because people do their best and boldest work when they feel safe to speak up.

More about me

Other interests

Irish Network Bay Area

I am the President of the Irish Network Bay Area.

Cycle for Survival

I have raised $9,000 for cancer research through Cycle for Survival.

Italian Learner

Currently learning Italian, one conversation at a time.

Violin player

I started learning at age 5, and have performed in orchestras, bands, and countless weddings.

Get in touch

I’m always glad to connect with other design leaders. The best way to reach me is on LinkedIn.